@ ABA Bank
Location: Phnom Penh;
Function: Customer Service
Level: General (Officer / Associate etc.)
Company: ABA Bank
Industry: Banking / Finance
- Aim to satisfy the customers by adhering to the Bank’s service-level agreement in processing the transactions within teller line. Those transactions include but not limited to accepting cash and cheques, receiving deposits and loan payments, verifying records, receipt and credit customers’ account, cashing check, printing account statement, processing account closing, providing money exchange service and processing money transfer through MoneyGram, TT Application, IME and DBP, etc.; - Verify each customer identification to confirm their eligibility before performing the transition as they request; - Double-check the transaction processes to minimize operational risk; - Receive and withdraw cashes based on customers’ inquiries in accordance to bank’s procedure; - Resolve account service issues and respond to clients’ inquiries promptly and effectively to manage customer experience and offer the best products and services or remedy to satisfy the clients’ needs; - Educate clients proactively on utilizing available access channels (i.e. ATM, Visa & Master Card and I-Banking, etc.), to ensure that fast and convenient customer service is provided; - Balance own cash drawer by handling all amount of cash and ensure correct record of daily closing balance; - Keep promoting the Bank’s products and services to increase brand awareness and customer traffic; - Perform other tasks as assigned by management.
- High School Diploma or bachelor’s degree in finance and banking, accounting or any relevant field; - Obtain none or less than 1-year relevant working experience; - Possess good customer service, math and computer skill; - Possess good verbal and written communication skill both Khmer and English; - Be able to work effectively in a team environment; - Have strong dedication to accuracy and efficiency.
Closing Date: 28-Dec-2020
How to Apply: Apply Now
Please send your application to the below contact:
- Name: HR Recruitment
- Phone: 855 98 630 108
- Website: https://www.ababank.com/about-aba/about-us/
- Address: Phnom Penh
Please tell people that you apply from Jobcambodia.com website.
About The Company:
ABA Bank is Cambodia's leading private financial institution (not state-owned enterprise) founded in 1996 as the Advanced Bank of Asia Limited. In more than 20 years of development and growth, ABA has significantly strengthened its position in the market and broke into the Top 3 commercial banks of the country. Today, ABA offers the entire spectrum of services to customer segments covering SMEs, micro businesses, and individuals. With 77 branches, 190+ self-banking machines, 450+ ATMs across the country, and advanced online banking and mobile banking platforms ABA Bank reaches out to a large number of customers with an array of modern financial services. ABA is a subsidiary of National Bank of Canada (www.nbc.ca), a financial institution with around US$245 billion in assets as of July 31, 2020, and huge network of correspondent banks all over the world. Being a shareholder of ABA Bank from 2014, National Bank of Canada becomes the first major financial institution from the North American continent to enter the Cambodian banking sector. Headquartered in Montreal, it has branches in almost every Canadian province with 2.7 million personal clients. It is the sixth largest bank in Canada and the leading bank in Quebec where it is the partner of choice among SMEs. In 2017, ABA Bank received the long-term and short-term issuer credit rating ‘B’ from Standard & Poor’s (S&P) Global Ratings. The rating was upgraded to 'B+' with Stable outlook in 2019. The most famous financial publications of the globe recognized ABA's efforts to bring the very best to its clients: The Banker magazine named ABA as Cambodia's Bank of the Year in 2014, 2016, and 2019. The award recognizes ABA's financial strength, continuous introduction of innovative products, and the best business practices. Euromoney magazine bestowed ABA Bank as the Best Bank in Cambodia from 2014 - 2020 for its service quality, innovations and efforts for bringing the banking in Cambodia to the next level. Global Finance magazine awarded ABA as the Best Bank in Cambodia from 2015 - 2020. This award recognizes the commitment of ABA’s team to provide its clients with the tailor-made products and innovative financial solutions. Asiamoney magazine awarded ABA as the Best Digital Bank in Cambodia 2019 for its digital dominance unparalleled in the sector, expanding reach, and strong support from its shareholder, National Bank of Canada. ABA Bank – a partnership you can trust!
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