Officer, Customer Relation
@ Amret Micro Finance Institution
Job Summary:
Location: Phnom Penh; Siem Reap; Banteay Meanchey; Battambang; Bavet; Kampong Cham; Kampong Chhnang; Kampong Speu; Kampong Thom; Kampot; Kandal; Kep; Koh Kong; Kratie; Mondulkiri; Oddor Meanchey; Pailin; Poipet; Preah Sihanouk; Preah Vihear; Prey Veng; Pursat; Rattanakiri; Sre Ambel; Stung Treng; Svay Rieng; Takeo; Takhmao; Tboung Khmum;
Function: Banking / Financial Service
Level: General (Officer / Associate etc.)
Term: Full-time
Salary: Negotiable
Company: Amret Micro Finance Institution
Industry: Banking / Finance
Responsibilities:
_Promote Amret products and brand name among targeted communities and potential customers for deposit, credit products and other financial services in assigned operating area with a view to delivering clear, transparent and accurate information to each customer. _Train clients in targeted areas of financial planning and consult on credit matter to ensure quality payments. _Understand and apply credit policies and processes including analysis of client business risk and environmental and social risk to achieve quantity and quality objectives. _Monitor deposit performance regularly to ensure sales target achieved. _Check loan repayment schedule daily to ensure reimbursements are on time along with following up disbursements to make sure that the status of clients is updated and any problems promptly solved. _Provide services to customers based on good communication and ethical behavior. _Build and maintain good relationships with prospects, customers and local authorities to ensure that customer satisfaction is enriched. _Collect customer feedbacks and competitor information such as product/service features, pricing etc. in the purpose of providing constructive comments to direct supervisor for improvement. _File documents and cash clearance records to ensure that daily transactions comply with credit, treasury and internal control policies and procedures.
Requirements:
_Associate degree or equivalent qualification in banking, finance, marketing or related field _Non-experienced and experienced are encourage to apply _Good verbal and written communication in both Khmer and English _High commitment and able to work under pressure.
Closing Date: 11-Aug-2019
How to Apply: Apply Now

Pointer Please send your application to the below contact:

Name: Recruitment and Job Management Unit
Email: jobs@amret.com.kh
Phone: 012 635 150
Website: https://amret.com.kh/index.php
Address: ##80, St.315, Boeung Kak 2, Khan Toul Kok, Phnom Penh,Cambodia.
Please tell people that you apply from Jobcambodia.com website.
About The Company:
About Amret: Amret (https://www.amret.com.kh) is a leading microfinance institution established in 1991 that contributes to the economic and social development of Cambodia by providing a wide range of financial services to meet the needs of the large targeted customers. Amret has strong commitment and long-term business strategies to be a leading financial institution in the market by deploying ambitious digital strategies. Amret belongs to the Advans international group (www.advansgroup.com) a major shareholder and international shareholder (FMO and IFC). The Advans group serves over 750,000 clients, and has expanded its operations in nine countries such as Cambodia, Cameroon, Ivory Coast, Democratic Republic of Congo, Ghana, Myanmar, Nigeria, Pakistan, and Tunisia. Amret has 156 branches, located in 25 cities and provinces in Cambodia, and successfully serves 400,000 customers with around 4,000 highly dedicated employees. Why join us! • Help drive lasting social development: Your work directly benefit low and middle income Cambodian families, empowering them to improve their lives and pursue their dreams. • Love your job: You feel good about what you do every day in a dynamic, sharing working environment, where you are treated equally, and with an open door management culture (easy access to EC members). • Be part of our success story: Work with your colleagues towards the well define Amret+ vision and strategy, contribute to strong performance of one of the top financial institutions. • Push boundaries to develop yourself: You get opportunities to learn, grow, change directions, be exposed in Amret as across Advans international group • Get value for what you achieve: Your performance is rewarded, included through competitive salary and incentives. You and your family benefit from valuable packages in terms of insurance, and retirement plans. • Create and innovate: Your ideas are valued, your overcome challenges, evolve in an agile company, which invests in the future.
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