Manager of Operation, at Province

@ PDN (Cambodia) Global
Job Summary:
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Location: Siem Reap; Kampong Speu; Kampot;
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Function: Hotel / Restaurant / Hospitality
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Level: Middle Management
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Term: Full-time
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Salary: Negotiable
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Company: PDN (Cambodia) Global
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Industry: Real Estate / Property
Responsibilities:
- Overall management of the operation of the resort including: F&B,
FO, Group customer, housekeeping, security and public relations.
- Deal effectively with customers, staff to keeping resort running
smoothly.
- Commercial awareness and can build and maintain relationships
with internal and external customers.
- Preparation of the annual budgeting and monthly forecasting
processes.
- Support and work with all Head of Departments in all aspects of
resort running.
- Conduct regular operations team meeting with all the HOD weekly
to discuss routine operational matters, sales targets, Customer
feedbacks / and action taken for service recovery, and also any
staff issues.
- Ensure SOP implementation in all departments and check the
same during routine operational checks.
- Monitor the purchase of each department,
- Randomly inspecting the stores (F & B / Kitchen) to check the
stock in hand (quality, par stock levels, expiry etc) with the F & B
Manager & Chef.
- Inspecting all department with their respective Manager's for
cleanliness, ambiance, service readiness, staff grooming &
hospitality culture.
- Monitor the co-ordination between all departments for smooth & -
efficient operations.
- Assessing and reviewing customer satisfaction and service
recovery process.
- Monitor and maintain operation & overhead cost in order to
maintain maximum revenue to the organization.
- Any other duties assigned company
Requirements:
+ Bachelor Degree Hospitality or in related field
+ At least 4-5 years experiences of related positions in
management, Hospitality, Property engagement or Related
+ Computer Skills (Ms. Word & Excel, Internet, e-mail….) and
Management System.
+ Time management
+ Professional appearance, motivational and group customer
service
+ Good in English or Chinese communication and
presentation skills
+ Punctual, Honesty, attitude, organized and trustworthy
+ Ability to track expenses and manage a budget
+ Ability to lead and inspire a team
Closing Date: 14-Aug-2020
How to Apply: Apply Now
Please send your application to the below contact:
- Name: PDN
- Email: job.hrdm@gmail.com
- Phone: PDN
- Address: #33, St 287, BeoungKorK I, Toulkork, Phnom Penh, Cambodia
Please tell people that you apply from Jobcambodia.com website.
About The Company:
Over the years, PDN has solidified a reputation as a retail provider with durable and trustworthy products that are fashionable, FMCG, Banking/Financial, Electronic Function, Manufacturing current. In line with our vision 'to be the best fashion company ever', we work to bring you up to the minute fashion,, F&B, FMCG, Realty, Banking/Financial, Electronic Function, Manufacturing items service to suit your changing lifestyle and taste.
While fast and efficient service is the base of what we do, we also believe that it is possible to look stylish breaking the branch and bank/finance , FMCG, Banking/Financial, Electronic Function, Manufacturing agent around in Cambodia.
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