- Overall management of the operation of the resort including: F&B, FO, Group customer, housekeeping, security and public relations. - Deal effectively with customers, staff to keeping resort running smoothly. - Commercial awareness and can build and maintain relationships with internal and external customers. - Preparation of the annual budgeting and monthly forecasting processes. - Support and work with all Head of Departments in all aspects of resort running. - Conduct regular operations team meeting with all the HOD weekly to discuss routine operational matters, sales targets, Customer feedbacks / and action taken for service recovery, and also any staff issues. - Ensure SOP implementation in all departments and check the same during routine operational checks. - Monitor the purchase of each department, - Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc) with the F & B Manager & Chef. - Inspecting all department with their respective Manager's for cleanliness, ambiance, service readiness, staff grooming & hospitality culture. - Monitor the co-ordination between all departments for smooth & - efficient operations. - Assessing and reviewing customer satisfaction and service recovery process. - Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization. - Any other duties assigned company

+ Bachelor Degree Hospitality or in related field + At least 4-5 years experiences of related positions in management, Hospitality, Property engagement or Related + Computer Skills (Ms. Word & Excel, Internet, e-mail….) and Management System. + Time management + Professional appearance, motivational and group customer service + Good in English or Chinese communication and presentation skills + Punctual, Honesty, attitude, organized and trustworthy + Ability to track expenses and manage a budget + Ability to lead and inspire a team

Over the years, PDN has solidified a reputation as a retail provider with durable and trustworthy products that are fashionable​, FMCG, Banking/Financial, Electronic Function, Manufacturing current. In line with our vision 'to be the best fashion company ever', we work to bring you up to the minute fashion,, F&B, FMCG, Realty, Banking/Financial, Electronic Function, Manufacturing items service to suit your changing lifestyle and taste. While fast and efficient service is the base of what we do, we also believe that it is possible to look stylish breaking the branch and bank/finance , FMCG, Banking/Financial, Electronic Function, Manufacturing agent around in Cambodia.