Customer Service Agent
@ Cambodian SingMeng Telemedia Co., Ltd
Job Summary:
Location: Phnom Penh;
Function: Customer Service
Level: Executive Management
Term: Full-time
Salary: 200-400
Company: Cambodian SingMeng Telemedia Co., Ltd
Industry: Information Technology
Responsibilities:
- Attracts potential customers by answering product and service questions; suggesting information about other products and services. - Opens customer accounts by recording account information. - Maintains customer records by updating account information. - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Maintains financial accounts by processing customer adjustments. - Recommends potential products or services to management by collecting customer information and analyzing customer needs. - Prepares product or service reports by collecting and analyzing customer information. - Contributes to team effort by accomplishing related results as needed. - Ensure customer satisfaction and provide professional customer support. - Other tasks from manager
Requirements:
- At least 2 or 3 year experience. - Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution - Problem solving skills and strong customer focus - Good communication in Khmer, English and Chinese speaking a must
Closing Date: 04-Jan-2019
How to Apply: Apply Now

Pointer Please send your application to the below contact:

Name: Ms. Saoly
Email: ut.saoly@smtelemedia1.com
Phone: 098 800 650
Website: http://smtelemedia.com
Address: No.29, Street 592, Sangkat Boeung Kak III, Khan Toul Kok, Phnom Penh
Please tell people that you apply from Jobcambodia.com website.
About The Company:
We are a ‘Premium Triple Play and High Quality Broadband Services provider ‘ We provide Fiber High Speed Internet solutions (Home, Business and Corporate), Multi-media solutions (Smart TV, Smart communities, Mobile TV) and Voice solutions (VoIP) as well as a large range of high quality broadband connectivity’s solutions for business and corporate.
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