General (Officer/ Associate etc.)
- Answering incoming calls, respond to the customer's queries and support customers to resolve the problem by working other relevant department.
- Providing the product, service and promotion information to the customers.
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Complete call logs and reports
- Other duties as assigned
- Bachelor degree of any major
- Good Microsoft office
- Good command in English is preferable
- Experience with customers service, call center or other relevant is preferable
- Good communication and problem solving
Interested candidates invited to send your CV to below address:
Close Date: 16-Feb-2022
How to Apply:
Please send your application to the below contact:
#984, St 128, Sangkat Teuk Laak1, Khan Toul Kork, Phnom Penh, Kingdom of Cambodia
(“Coolcash”) is a leading fintech company in Cambodia which is an innovative payment and financial services across. Coolcash is a brand name of Tian Xu International Technology Plc. obtained the Payment Service provider institution license on June 28, 2018 from the National Bank of Cambodia. We aim to become the Kingdom’s leading financial platform service which users can find all in one, also connects Cambodia’s users to extensive payment and financial services. The company aim to achieve the total number of agents nationwide to serve customers within 7,500 end of 2021 and extend to other countries in South East Asia like Thailand & Vietnam. Coolcash is a secure, convenient and affordable ecosystem offers seamless financial experiences for all, anytime and anywhere whether counter and smartphone by just you have internet access.